taikaAI and automation, Melbourne
What we fix/Winning work
Winning work

Happy customers never leave a review.

The fix: Review and Referral Requester. Asks happy customers for a Google review after every job.

1 to 2 hrs a week backQuick win

Fixed price, agreed after a free AI assessment. Software is billed to you directly, with no markup.

Works with what you already use
Job systemGoogle Business ProfileSMS
Is this right for us?See pricing
How it works, step by step
  1. 1. Trigger · Job system
    When this happens
    A job is marked complete.
  2. 2. AI step
    It works out
    Waits a day and checks there's no open complaint.
  3. 3. Action · SMS
    It gets done
    Sends a short review request with a direct link.
  4. 4. Approval · You
    You stay in control
    Drafts replies to new reviews for you to approve.
Runs inside your own accounts.
Key benefits
1 to 2 hrs

a week back, typically. We measure your starting point first.

Faster replies

Customers hear back in minutes, not tomorrow.

Fewer lost leads

Every enquiry gets a response, even after hours.

Every lead recorded

Nothing lives only in someone's inbox.

What's included
Works with what you use

Job system, Google Business Profile, SMS.

You stay in control

Anything customers see is approved by a person first.

Yours to keep

Built in your accounts and written up in your Handover Vault.

Looked after

Monitored, with fixes within one business day.

Savings calculator

What fixing this is worth to you

Worth a year
hours back a year
working days a year

hours a week × hourly cost × 48 working weeks. Excludes extra revenue from faster replies.

Who builds it

One person, start to finish

Saku works out what you need, sets it up and tests it in your accounts, walks your team through it, and checks it every month on your care plan. Problems are fixed within one business day.

About Saku
Common questions
What if it gets something wrong?

Anything a customer sees is approved by a person until you're confident in it. Mistakes are logged, the instructions are fixed, and your care plan covers it.

Is our data safe?

It stays in your accounts. Nothing goes into public chatbots, access is limited to what each job needs, and your AI use policy says what it may and may not do.

What happens if a staff member leaves?

Nothing breaks. It runs on company accounts and is documented in your Handover Vault, so the next person picks it up.

What if we stop working together?

It keeps running. You get a handover session and the documentation. There's nothing to unlock or migrate.

Ask an AI how this would work for you

Opens in a new tab with this question filled in. You can read and change it before you send it.

Ask ChatGPTAsk ClaudeAsk Perplexity

I run a business in Australia. A company called Taika sets up something called "Review and Referral Requester". It asks happy customers for a Google review after every job. It's meant to solve this problem: "Happy customers never leave a review". Explain how this would work in a business like mine, what it could realistically save, what could go wrong, and the questions I should ask before paying someone to set it up.

Popular with
Tour operators and experiences
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Book a free AI assessment.

Answer three quick questions, then spend 30 minutes with me on where AI would save you the most time. No cost, no obligation.

Book a free AI assessment