Less admin for tour operators and experiences.
Three jobs eat most of the week. Here's how to get that time back.
What the research says: In a survey of 7,000+ operators, only 12% were actively using generative AI and 25% were experimenting, so early movers still stand out. Source
The same questions before every trip
Enquiries from overseas in other languages
Reviews and post-trip follow-up
Five fixes, about 17.5 hours a week back.
Your inbox runs your day
Inbox Triage Sorts shared inboxes and drafts replies for a person to approve.
Overseas enquiries wait for a translation
Multilingual Enquiry Responder Answers enquiries in the customer's language, using your own tour or product information.
Your team answers the same questions all day
Website Answer Agent Answers customer questions on your site from your own documents.
Happy customers never leave a review
Review and Referral Requester Asks happy customers for a Google review after every job.
You know you should post, but never get to it
Content Multiplier Turns one article or job photo into a week of posts in your voice.
A tour company running 30 departures a year
| Fix | Hours back a week | Worth a year at $50/hr |
|---|---|---|
| Inbox Triage | 6 | $14,400 |
| Multilingual Enquiry Responder | 3 | $7,200 |
| Website Answer Agent | 3 | $7,200 |
| Review and Referral Requester | 1.5 | $3,600 |
| Content Multiplier | 4 | $9,600 |
| All five | 17.5 | $42,000 |
Middle of each range, 48 working weeks, so treat it as a rough guide until we measure yours.
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I run a tour operators and experiences business in Australia (a tour company running 30 departures a year). Our biggest time sinks are: the same questions before every trip; enquiries from overseas in other languages; reviews and post-trip follow-up. Taika, an Australian AI and automation studio, suggests starting with: Inbox Triage, Multilingual Enquiry Responder, Website Answer Agent, Review and Referral Requester, Content Multiplier. Which of these would help most, what should I check before starting, and what questions should I ask an AI integrator?
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